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Heavy Metal Programs Crashing on Windows 10
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Author:  mettius [ Wed Jun 07, 2017 4:42 pm ]
Post subject:  Heavy Metal Programs Crashing on Windows 10

I installed all of the programs as Administrator. I am able to launch everything but they all crash at some point. Almost always immediately after printing to PDF, and often if the program is just sitting idle for a while.

I see from other posts here folks seem to have been able to get it working. I didn't see any log files in the HMPro directories to look for errors.

Author:  Gunslinger Patch [ Tue Jun 13, 2017 10:18 pm ]
Post subject:  Re: Heavy Metal Programs Crashing on Windows 10

Yes, same problem has been happening with Aero. Mostly when sitting idle, but a few times when I was right in the middle of something and lost some work on a design.

Author:  TheLastOne [ Thu May 24, 2018 10:25 pm ]
Post subject:  Re: Heavy Metal Programs Crashing on Windows 10

I have Aero, Battle Armor, Lite, Map, Pro, and Vee and the same thing happens on all of them on Windows 10. Completely random times. Sometimes I open the program and let it sit there and it will crash. Other times I can be in the middle of doing something. I've tried all the tips from the website and forum and tried running them as administrator.

BTW, love the programs, just hate when they crash. Anyone have any ideas?

Author:  Rick Raisley [ Sat May 26, 2018 5:50 pm ]
Post subject:  Re: Heavy Metal Programs Crashing on Windows 10

Other than the troubleshooting suggestions on my web site (http://www.heavymetalpro.com/windows.htm), you might restart and run the HM program before running other programs, so it's the only one running. I know that when I'm playing the new BattleTech game from Hairbrained Schemes, Pro crashes quite a lot if run at the same time (which is a shame, as I'm checking out configurations and such for use with the game). Windows and Windows programs seem to have it in for each other. ;-)

I'm using Windows 10 Pro, BTW.

Author:  SilverPhoenix [ Sat Jul 28, 2018 9:42 pm ]
Post subject:  Re: Heavy Metal Programs Crashing on Windows 10

I am getting the crashes as well, but am also experiencing problems with the custom weapons. I can add weapons up until the point I close the program or it crashes. and after that point I cannot add to the file or edit any of the weapons already input. changes will stay until I close the program or it crashes and then all changes vanish... :(

Well Heck. Despite the fact that the file was deleted repeatedly while I was fighting with this problem, when I looked at it's properties it was marked read only... Go figure :ohplease:

Author:  Rick Raisley [ Tue Jul 31, 2018 11:33 pm ]
Post subject:  Re: Heavy Metal Programs Crashing on Windows 10

Quote:
Despite the fact that the file was deleted repeatedly while I was fighting with this problem, when I looked at it's properties it was marked read only... Go figure :ohplease:
The HM programs store data files, and weapons files and such, in the Windows Program Files (32) folder. These days, that's a no-no, per Microsoft. Personally, I think that's an incorrect decision: I like all my program and data files for a given program in the same directory. Anyway, that's why I have users run the programs as an Administrator, so they can write to, delete and modify files there. If you're browsing to the location, you may find the file properties different than when you're running as an Admin. Also, when NOT running as an Admin, Windows will be saving ANY file in the HM directories to a weird and not easily found location, rather than where you're expecting them. So you cannot depend on the files you're viewing actually being what you're using. Be sure to run as an Admin.

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